Seasoned writer and project manager with experience tackling big problems and coming up with innovative solutions. Focused on helping both corporate and nonprofit clients plan, develop, and launch digital products and campaigns. Highlights include working with Amazon to develop interactive coding tools, leading the development of educational video games for one of the largest public universities in the world, and building a vast digital content library for National Geographic.
Senior Project Manager. Aptara
2018 - present
Managed numerous projects and project teams for a UK-based edtech and software development firm. Oversaw the editorial services department, building new processes and best practices. Maintained project budgets of up to $500K and reported weekly on KPIs including fiscal trends, deliverable status, and potential risks. Worked with and managed numerous offshore vendor production teams. Led training and introduced new tools to build efficiency and increase productivity among the project management team.
Subject Matter Expert. Consulting
2015 - present
Wrote various types of content, including thought leadership articles, academic analysis essays, and corporate communications for clients including Sears, EBSCO, and Salem Press. Edited all content including blogs, newsletters, and whitepapers for SEO, clarity, and style. Created editorial calendars and coordinated production schedules. Worked in numerous content management systems, including AEM, WordPress, Sharepoint, and Alfresco.
Senior Project Manager. Consulting
2015 - 2018
Led international cross-functional teams from product concept to implementation, to build products such as content management systems, digital learning tools, training apps, and product copy. Managed complex digital projects and campaigns for various national and international clients, which included day-to-day project leadership and overall strategic planning. Maintained budgets as large as $1M on individual projects and as large as $5M across client portfolios. Developed PMO best practices and processes for efficiency and transparency. Recruited, managed, and hired project managers, editors, copywriters, subject matter experts, and developers.
Editorial Director. Quad/Graphics
2013 - 2015
Oversaw the creation and management of a new editorial department, which, among other projects, built a content repository for Milwaukee Magazine, worked with print clients to implement digital transition, and produced a line of digital/print hybrid products for clients including McGraw-Hill. Modernized production operations focused on edtech, direct mail, and catalogue clients. Leveraged organization’s on-demand print capabilities and interactive digital products to provide clients with innovative solutions. Developed and implemented a multi-year business plan to meet financial and operational goals, including the development of Quad as a thought leader in interactive print. Recruited a vast network of highly skilled subject matter experts and content strategists.
Senior Editor. Quarasan
2010 - 2013
Managed development of digital edtech platforms in conjunction with publishers and software developers including a new interactive product line for Encyclopedia Britannica, multiple end-to-end digital product launches for clients including Savvas, and the creation of numerous websites across sectors. Oversaw budgets, schedules, documentation, and reporting. Ran daily stand-ups, bi-weekly vendor calls, and weekly client status meetings. Researched, wrote, and edited content for a wide variety of subjects and publications across dozens of imprints. Designed interactive digital tools and online peripherals including interactive companion websites.
History Instructor. Career Education Corporation
2007 - 2010
Developed a series of in-class and online courses for subjects including World Civilizations and Food History. Created analytical tools to assess course impacts and meet instructional goals. Taught undergraduate and adult learners in a variety of subjects both online and in the classroom.
Loyola University Chicago. MA
2003 - 2005
Earned a Master's in American history. Focus on gender and labor history. Member Phi Apha Theta.
Loyola University Chicago. BS
1997 - 2001
Earned an undergrad degree in Cultural Anthropology. Work in African film analysis and linguistics. Graduated with honors.